Privacy Policy

Introduction

Limitless Labs LLC ("we," "our," or "us") operates the Melt Focus mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use the App.

Information We Collect

Account Information

When you create an account, we may collect:

• Email address
• Display name or username
• Authentication credentials (managed securely through our authentication providers, including Apple Sign In)

Usage Data

We automatically collect certain information about how you interact with the App, including:

• Tasks you create and their completion status
• Focus session data (duration, completion, partial completion, and start-only sessions)
• Streak history and reward progress
• App feature usage patterns and navigation behavior
• Device type, operating system version, and app version
• Crash logs and performance data

Subscription Information

When you subscribe to Melt Focus, your payment is processed by Apple through the App Store. We do not collect or store your payment card details. We receive confirmation of your subscription status from Apple.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the App and its features
• Track your tasks, focus sessions, streaks, and progress
• Personalize your experience and prioritize your task list
• Process and manage your subscription
• Analyze usage trends to improve App performance and features
• Communicate with you about updates, support, or changes to the App
• Detect, prevent, and address technical issues

Third-Party Services

We use the following third-party services that may collect and process your data:

PostHog — We use PostHog for product analytics to understand how users interact with the App and to improve the experience. PostHog may collect usage data, device information, and interaction events. For more information, see PostHog's Privacy Policy.

Superwall — We use Superwall for subscription management and paywall experiences. Superwall may collect device information and interaction data related to subscription flows. For more information, see Superwall's Privacy Policy.

Apple Services — We use Apple's infrastructure for authentication (Sign in with Apple), push notifications, and subscription payment processing through the App Store. Apple's handling of your data is governed by Apple's Privacy Policy.

Data Storage and Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your task and session data is stored to provide continuity across sessions and devices. We retain your data for as long as your account is active or as needed to provide you with the App's services.

Data Retention

We retain your personal information for as long as your account remains active. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.

Your Rights and Choices

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Delete your account and associated data
• Export your data in a portable format
• Opt out of analytics tracking within the App settings

To exercise any of these rights, contact us at the email address listed below.

Children's Privacy

Melt Focus is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy within the App and updating the "Last Updated" date. Your continued use of the App after any changes constitutes your acceptance of the revised policy.